Gochi Support
How can we help?
Tell us what happened and we will help you get back to learning Mandarin.
Email Gochi Support
For account, learning, subscription, or technical questions, send us an email. Please do not include passwords or payment card details.
Support emailimre.nagi2812@gmail.comResponse time
We typically respond within 24–48 hours on business days.
Reporting a technical issue
Include your device model, iOS version, Gochi app version, and the steps that led to the issue. Screenshots are helpful when they do not contain sensitive information.
Subscriptions and billing
You can view, change, or cancel an Apple subscription in your App Store account. Gochi can help with access or restoration questions, while Apple handles billing and refund decisions.
